Privacy Policy

At LUMIKIDIY, we are committed to protecting your privacy. This Privacy Policy describes how personal information is collected, used, and disclosed when you visit or make a purchase from lumikidiy.com.

1. About LUMIKIDIY

LUMIKIDIY is an online ceramic vase brand focusing on aesthetic vases that combine vintage, pastoral, and abstract artistic styles, perfect for everyday home decoration and creating a cozy personal space.

The LUMIKIDIY online store is operated by:

  • Brand Name: LUMIKIDIY

  • Official Website: lumikidiy.com

  • Legal Entity: Guangzhou Yixin Network Technology Co., Ltd.

  • Unified Social Credit Code: 91231002MAEEWMUE5C

  • Registered Address: No. 107, East Er-tiao Road, Aimin Street, Dong'an District, Mudanjiang City, Heilongjiang Province, China

  • Customer Support Email: service@lumikidiy.com

lumikidiy.com is owned and operated by Heilongjiang Longyao Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.

2. Information We Collect

When you visit LUMIKIDIY, we automatically collect certain information about your device and interaction with our store:

  • Order Information: Such as your name, billing address, shipping address, and payment confirmation details.

  • Customer Support Information: Any information you provide when contacting our customer support team via service@lumikidiy.com.

  • Device and Browser Information: Information about your web browser, IP address, time zone, and cookies installed on your device.

3. How We Use Information

We use the information we collect to:

  • Process and fulfill your orders for ceramic vases.

  • Communicate with you regarding order updates and support.

  • Screen orders for potential risk or fraud.

  • Improve and optimize our store layout and product collections (including vintage, pastoral, abstract, and striped vases).

4. How We Share Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you.

  • Service Providers: Trusted partners assisting with payment processing, logistics and delivery, and web hosting.

  • Legal and Business Purposes: When required by law or to protect our rights, or in connection with a business transition.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to operate and optimize our store, analyze browsing behavior, and improve your shopping experience.

6. Data Security and International Processing

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Your data may be processed in accordance with applicable legal requirements.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Your Privacy Rights and Choices

Depending on where you live, you may have rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us at service@lumikidiy.com.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

10. Children's Privacy

LUMIKIDIY does not knowingly collect or solicit personal information from children under the age of digital consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

12. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

  • Brand Name: LUMIKIDIY

  • Official Website: lumikidiy.com

  • Legal Entity: Guangzhou Yixin Network Technology Co., Ltd.

  • Unified Social Credit Code: 91231002MAEEWMUE5C

  • Registered Address: No. 107, East Er-tiao Road, Aimin Street, Dong'an District, Mudanjiang City, Heilongjiang Province, China

  • Customer Support Email: service@lumikidiy.com

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